The Pet Store Big Ear Buddies

Delivery & Collection

Delivery

Local Delivery - Super-fast, personal delivery - same day or next day from our Zoar's fleet of vans:

• Orders up to £200 - £5.00
• Orders over £200 - FREE

Applicable postcodes:

• SA1 - SA18
• CF33-CF35 & CF42-CF48
• LD3

Local customers are free to use the nationwide delivery options as well, but note the limitations on heavy and / or bulky items.

National Delivery - We use Royal Mail for smaller items and DPD for orders over £30:

• Orders up to £30 - £3.95
• Orders £30 - £75 - £5.95
• Orders £75+ - FREE (Excluding Bulky Items) 
  

Heavy / Bulky Items

For those items that are too large or heavy for a courier to transport, we charge £7 additional cost to each item added. These items are marked Bulky / Heavy on the website. Bulky items are ALWAYS subject to a £7 per item charge for national delivery, including orders over £75.

Local Delivery Bulky Items Note: the £7 charge per item is only applicable on national delivery that uses Royal Mail or couriers. There is no surcharge on local delivery whatever the total order amount.

Collection

Order before 4pm (2pm on Sundays) for same day collection at our Neath store. Allow an hour before collecting and bring proof of purchase (confirmation email). Available 7 days a week (minus seasonal and bank holidays).